Refund & Cancellation Policy

1. Cancellation and Refund Policy

At Barcodi, we offer digital subscriptions and strive to ensure customer satisfaction with our services. Due to the nature of digital subscriptions, our cancellation and refund policy is based on the following conditions:

• Customers can cancel their subscription at any time through account settings or by contacting our support team.
• Payments for monthly subscriptions are non-refundable once the active period has started.
• Refund requests for annual subscriptions can be made within 3 days from the payment date, provided the service has not been fully utilized during this period.
• In case of technical issues or service unavailability, refund requests will be reviewed by our support team.

2. How to Request a Refund

If you believe you are eligible for a refund, please follow these steps:

1. Contact our support team via info@barcodi.com or through the "Contact Us" page on our website.
2. Provide your subscription details, including the transaction ID and payment date.
3. Wait for our support team to review the request and respond within 24 hours.
4. If the refund is approved, the amount will be refunded via the original payment method within 3 days.

3. Refund Exceptions

Some cases are not eligible for a refund, including:

• Subscriptions that have been fully used or exceeded the eligible refund period.
• Free or trial subscriptions that were not converted into a paid subscription.
• Cancellations made after the specified refund grace period.

4. Contact and Support

If you have any questions regarding our cancellation and refund policy, you can contact us via email at info@barcodi.com.